GANEVIKKAA.COM TRADING GUIDELINES
BUYER SAFETY TIPS
1. Deal Locally
- Only trade with sellers living in the Maldives.
- Do not deal with overseas sellers.
2. Be Careful
- Be very careful if an offer seems too good to be true.
- Read the entire listing description carefully.
3. Check Photos
- Make sure photos are actual pictures of the item, not copied from the internet.
- Real photos help you see the true condition of the product.
4. Pay Safely
- Never pay in advance to a seller you do not know.
- Never pay using Western Union or similar international money transfer services.
5. Know the Seller
- Ask for the seller's phone number. Confirm you can reach them on it.
- Keep a record of the seller's username, phone number, and email address.
6. Keep Records
- Save all conversations (emails, private messages, SMS).
7. Get Proof
- When paying or taking delivery, ask for a receipt or note.
- It should have the seller's username, name, ID number, or signature.
- Verify this information against the seller's ID card.
8. Report Problems
- Help keep the community safe.
- Report any suspicious listings using the "Report" link on the page.
SELLER SUCCESS TIPS
1. Build Your Trusted Profile
- You can build a good name for your business online by being honest and reliable.
2. Create Clear Listings
- Provide accurate and complete product information.
- Clearly state the price.
- Buyers should not have to contact you for basic details.
3. Use Good Photos
- Use clear, actual photos of the product.
- If there are defects, show them clearly in the pictures.
4. Be Honest
- Clearly state if an item is used or has any faults.
- Buyers will trust you for being honest.
5. Use Fixed Price or Auctions
- Selling through these formats builds your official sales history on Ganevikkaa.com.
- Buyer feedback and ratings are very important for your seller profile.
6. Manage Your Listings
- Have one listing for each product. Update the quantity when needed.
- This helps build a strong sales history and feedback for that item.
- Buyers prefer products with a good sales history.
7. Respond Quickly
- Reply quickly to customer questions via phone, messages, or email.
- Do not list a contact number that is switched off.
- Check your messages and emails regularly.
8. Offer Payment & Delivery Options
- When selling, provide as many payment and delivery methods as you can.
9. Provide Great Service
- Be polite and thank buyers for their business.
- Acknowledge when you receive payment.
- Arrange prompt delivery.
10. Keep Listings Updated
- Mark items as "Sold Out" or disable the listing if you have no stock.
- You can enable it again when you have stock.
- Buyers prefer to see current availability.
