Always deal locally. All sellers on ganevikkaa.com must be residing in Maldives. Do Not deal with overseas Sellers.
If the offer is too good to be true be careful.
Read listing details carefully. Check if the photo is an actual pic of the item or copied from the internet. An actual pic will help you better judge how the actual product looks like.
Never pay in advance to a Seller you do not know. Never pay using Western Union or similar international money transfer services.
Ask for phone numbers. If you plan to buy from a Seller, and if Seller has not disclosed a contact number, request for a contact number and confirm if Seller can be reached on that number. Know who the Seller is. Keep record of Username, Phone number, email address and other account or contact details.
Keep record of all conversation with Seller (Emails, Private Messages, SMS etc.)
When paying or taking delivery, ask for receipt / delivery note with username/name/ID No./signature from Seller and verify against Seller's ID Card.
Help us create a safer trading community by reporting suspicious listings. Use the Report link on listing page.
You can establish yourself as a trusted online business. With the correct approach, whether you are a small shop or are a home business, you can become a well establish name online. Follow these simple steps:
Provide accurate and enough product information: Buyers need to know as much information about your product without having to contact you. Give details buyers need. State the price.
Include Photos: Use actual photo of the product which are clear. If there are defects, show them clearly.
Be true in the description: If the item is used, state that. If it has faults or problems, mention that. Do not lie about the product. Buyers will like you for being honest.
Sell through Fixed Price / Auction: Selling through Fixed Price / Auction formats enables trade transactions through ganevikkaa.com. With this you can show Sales History for the product, and have Buyer Feedback & Rating about you. Buyer Feedback and Rating is very important to develop your Seller Profile.
Have one listing for each product: Do not list the same items repeatedly. Have one listing and update the Quantity as needed. This way, you can build good Sales History and Feedback for the product (when sold through Fixed Price selling format. A Buyer is more likely to go for a product that has a good Sales History and Feedback than one which does not have or have few sales.
Respond to customer requests quickly: Customers may contact you through phone, Private Messages and through Listing Message Board. Whatever the method, respond quickly and provide the information Buyers need. Buyers appreciate your quick replies. Do not publish a contact number that is switched-off or out of service. Check your emails and Private Messages regularly.
Payment & Delivery Methods: When selling through Fixed Price / Auction, provide as many methods for Payment & Delivery as possible.
Provide great customer service: Talk politely with Buyers. Thank them for their business. Acknowledge payment. Arrange quick delivery. Be professional.
Keep Available Products: Do not keep Sold Out and Out of Stock items listed. Mark then as Sold Out or Disable those listings. You can enable them once stocks are available. Buyers prefer to know availability without having to contact you.
